Tuesday, May 29, 2012



Levi Aron, Child killer of Leiby Kletzky, Appears at Court Hearing on May 25, 2012

Borough Park madman Levi Aron accused of dismembering 8 year old Lieby Kletzky made a video appearence from Rikers Island. Aron has packed on the pounds while in jail.
(Lean times: Aron, seen in an undated picture, 2nd below  left, and first below left photo during his July 14, 2011 arraignments in Brooklyn criminal court in New York; the 5ft8 man has become heavy in his time at Rikers Island Prison as seen in center picture directly below of his video court appearance on May 25,2012).

Borough Park madman Levi Aron accused of dismembering a lost boy made a video appearence from Rikers Island. Aron packed on the pounds while in jail. 
This undated photo shows Levi Aron, the 35-year-old suspect who police said implicated himself in the killing of Leiby Kletzky
In this July 14, 2011 file photo, Levi Aron is arraigned before Judge William Miller in Brooklyn criminal court in New York

Levi Aron, the confessed killer of 8-year-old Leiby Kletzky, appeared via video in court Friday and looked like he packed in about 50 pounds since his last hearing two months ago.

“He’s definitely not working out,” quipped a lawyer who saw his image in Brooklyn Supreme Court.

The accused child killer was sprawled in a chair at a small interview room, his gargantuan gut sticking out. He sat silently, but appeared less groggy than in previous appearances.

Aron, 36, is taking psychiatric medication, which can cause weight gain sometime. But the exact reason for his growing girth could not be determined.

He is charged with snatching the lost boy from a Borough Park, Brooklyn, street last July. He held Leiby for more than a day then smothered him and chopped up his body, according to his signed confession.

Levi's parents did not appear in court today, and Aron's lawyers declined comment.

Defense lawyer Howard Greenberg has said he intends to pursue an insanity defense for Aron.
In keeping to my promise to honor the memory of murdered 8 year old Leiby Kletzky, I will continue to post on my Blog, all stories related to this tragedy until the case is closed.

Monday, May 28, 2012

It begins with IRIS


It begins with IRIS, somehow fitting symbolically for her to represent the incredible inexplicable unfairness, incalculable suffering, and tragedy that has wrought its destruction through so many good, loved, close members of my family, who deserved very much better than they received in life and death. 

The dreaded time of the year when my overwhelming grief of those of my family who I painfully miss, mourn for, who have died, envelops my entire being, more so than at any other time of the year.

It starts as a not really necessary reminder, it always does at  each year at this time, on this specific calendar date and lasts forever. I need not be told that the time is here, since the pain is an always present bleeding part of my soul, all the time, all year round . 

More difficult than ever, filled with the aching of a lifetime beaten down into ever present, increasingly toxic, non stop personal demons, as another year passes. 

I planted these Iris flowers in the garden out front of my house when my sister Iris died. I liked the idea that they are perennials, each year flowering in all their beauty, now looking so alive on the yearly anniversary today of the day she died, after a courageous and anguished battle.

My sister Iris was full of life, insightful, sagely wise, and then she was gone, tragically, painfully, and irrevocably. She deserved so much better but it was not to be. Why her? Why??

Iris, my sister, a gift to me in life, was more beautiful in a million ways than these plants. I will miss you forever my dear sister Iris, but most of all I miss your caring love. I love you. Love, Jerry


                      REST IN PEACE IRIS

Saturday, May 12, 2012


In our once proud, shining light of democracy, the United States of America continues to sink into a third world cesspool of a crumbling nation, broken infrastructure, huge unemployment among our citizens, education in crisis, a disappearing middle class, loss of freedom, exploitation of workers, a fiscal crisis of biblical proportions, immigration gone amuck, a cancer of lying, corrupt politicians, crazy extremists on the right and left in politics, and so much more.

The American population has been so dumbed down that they can't even name the 50 states, let alone give a damn about anyone but their own selfish selves, and so much more. but they all know that breastfeeding is an "important" issue that they are experts about.

In the midst of all this sick insanity, our media flails around reporting on meaningless topics, the more stupid the better, the more moronic they are on it immediately, like bees on honey.

What is now now being debated all over the country concerns a Mom breast feeding her 3-year-old son as he stands on a toddler chair. Soon the politicians will be doing sound bites on this major problem facing America. I can hear it now, "breastfeeding is Unamerican, not patriotic".

In the 24 hours since TIME Magazine sent out that photo, a nation that is normally outraged at BAD mothers who neglect their children was suddenly outraged at a good mother and that was only reinforced by the way the kid was crawling all over her during her interview on the Today Show:

And some people find this repulsive.

Maybe because it's so Third World and we think we're better than that. Think again, we are already a third world country and it has NOTHING to do with this breast feeding mother. 

Deflection and denial are always great tools of propaganda used to hide the truth and so being gay now gets replaced momentarily by the new hot button issue of this mother.

People hasten to judge in order not to be judged themselves. We judge others instantly by their clothes, their cars, their appearance, their race, their education, their social status. The list is endless. What gets me is that most people decide who another person is before they have even spoken to them. What's even worse is that these same people decide who someone else is, and don't even know who they are themselves

Whatever is behind the outrage, since when did it become OUR business to judge a mother with a child whose only problem seems to be that he got squirmy on the Today Show? If she was smoking in front on him, feeding him beer, or forcibly tanning him, sure, but this is what breasts do!

I realize we've come to believe that nature intended the female breast to sell video games, cars and Sports Illustrated. Otherwise, I suppose, it would have been designed to automatically retract after the kid is weaned.

But how is it that a kid sucking on his dirty disgusting blanket at age three is normal, but breastfeeding at age three is not?

Why can't a woman choose this without being scolded?  Seems that women are bad if they choose to have an abortion, breast feed 3 year olds, or simply exercise their right to do what they want with their own body. Who is this women hurting that it's anyone else's business?

I really don't give a shit about these false, idiotic issues and instead want to know how we are going to save our country from dying, preserve the planet, and provide for ourselves, our children and grandchildren.

Not only is it still STANDARD in some countries, it's supplemented for older children with pre-mastication, which is where the mother pre-chews some meat, and then shares it.

Hey Time Magazine, there's your NEXT cover! A hot Mom serving warm mouthburgers.

 C'mon America, surely there are more important things to discuss before we all become a country of imbeciles. Or has that already happened, but no one told us that this is already a country of judgemental idiots.  

Tuesday, May 8, 2012


We are in a customer service crisis. It can be intimate or aloof. It can take a long time or end quickly. But these days, it's most often frustrating and dysfunctional.

If a poll was conducted in this country to identify the most hated segment of the American population, customer service representatives would share top space with the likes of telemarketers, pedophiles, lawyers, car sales persons and survey pollsters. Just the mere mention of customer service is enough to send most people into a frothy rage.

And that's kind of understandable. When a customer feels wronged by a business or corporation, the lowly customer service rep is who gets tasked with fixing the problem. He or she becomes the de facto voice of the entire corporation at that point, and it's a thankless position to be in.

If they fail to solve the problem in less than 30 seconds, people get irate. If they do successfully solve the problem in question, people are still pissed that they had to call in the first place.

On top of all that, the general public has developed some common misconceptions about calling customer service that only serve to make matters worse for everyone involved.

Customer service representatives exist solely to pass the buck and collect a paycheck, right? They're just minions of the evil corporation that they work for and want nothing more than to stand by in awe as The Man ruins your life.

Wrong. In fact, there's a great chance that the customer service rep you're speaking to hates that fucking company as much as you do. Customer service is a shitty job, and a big reason for that is because at most companies, customer service is treated by management of being maybe one ladder rung higher than the janitorial service who comes through and cleans the bathrooms after everyone leaves for the night.

So, chances are, when you've been legitimately wronged and call to state your case, customer service is on your side. You think you hate it when your insurance or cable company raises your rates? Imagine how the people who have to take the resulting deluge of angry phone calls feel about it. Trust me, those increases aren't going toward giving them big raises and fat bonus checks.

Call center
Another thing that seriously bothers me, why is it that every time you call a customer service call center for any product or service you are immediately solicited with "will you participate in a brief questionnaire about, how we did"?

I mean seriously do you really think anyone in Corporate America pays attention or cares what you think about their usually shitty customer service. After all, these very same Corporations have outsourced their customer service departments to mostly foreign countries, where customer service agents are paid next to nothing in wages and can barely speak understandable English words.

Then they hide the customer service human being telephone number as if it's a national security secret. If you are lucky to navigate your way through all the automated dumb questions/options that go round and round in an endless kaleidoscopic loop.

Whenever I am trapped in an endless loop of automated hell, I begin to shout things like "Human! Person! Fuck You!" at the robotic recorded voice. It makes me feel better for a moment or two.

Most customer call centers have the pre-requisite requirements that their agents must mumble, mumble, speak garbled English at best, talk too low, and of course know nothing about how to answer you questions if it isn't in the prepared "script" they have in front of them.

Now don't get me wrong. As I previously said, the customer service front-line agents are nothing but the pawns of the company they represent, they are the expendable and easily replaceable.

Some of my best friends and family have worked as customer service Agents, it can be a tough job. Anyone who deals with the Public has a tough time based on the amount of morons who are calling to find out why their coffee cup doesn't fit into the DVD tray on their computer, or that they can't even spell their own names correctly. So this works both ways, neither side, whether the consumer or the customer service has much of a chance to succeed at successfully helping to easily find answers, or fix problems.

I especially "enjoy" the customer service departments who keep you waiting on a phone que for 30 minutes or more of phone hell, with an automated recording repeatedly telling you how important your business is to them, and they will be with you "shortly". Often when your call is finally answered by a human being, you get the "click of silence" which is total silence, as you have been disconnected after waiting all that time.

Corporations should be honest and what they truly want to say to you is, "I mean, I’m sure you get on the nerves of friends and family members. And we are no exception Sometimes you get on our nerves, too, and we don’t want to waste time talking to you. Especially when you call us with dumb questions. That drives us crazy and hurts the bottom line. To deal more efficiently with this problem and please our shareholders, we have introduced an automated attrition loop that leads to nowhere. It creates the illusion we care about you and are trying to help but really it’s like an extremely complicated rebate form that we have no intention of ever paying. In short ,we just don’t want to talk to you and your whatever it is you are calling about. We hope you understand and respect our boundaries. Thank You , have a good day, please continue to hold and we will be with you shortly."

In the old days customers could say things like,  "I don't take shit from anyone, please fix my problem" and be respected by the human being on the other end of the phone.

Today, we have to use automated phone loops that often lead to nowhere instead of to a live person.

                        PHONE HELL

If you actually don't get a hang up from customer service, they will start by telling how you are a valued customer, but only up to a point when they tell you that they don't have computer access, the capability to do anything to fix the tiny problem you are calling about, or "the computer won't let them put in the information.

Why call it customer service when they cannot provide any type of service?  It should be renamed to Customer Dis-Service. Want to fix the mistake in your address, ask a question about your bill, sorry, they don't have computer access to fix that.

A typical Customer (Dis)Service call center in New Delhi, India, reveals a group of employees who not only disguise their location and change their name to appear more “Western’, but are not given the tools to fully service their customers and everyone asks to “speak to a manager”.

Often the "Manager" you are then switched to is simply a different regular call service agent who is not a supervisor, but is simply sitting next to the representative you just spoke to a minute ago.

 call centre


Then they have the balls to always ask you: Is there I usually tell them, you didn't do a thing to help me with the problem I called about, so why are you asking me if there is anything else you can do to help me. Stop asking me meaningless words about assisting me when they can't do "jack shit" about anything. 

Of course, there is no way I am going to waste any more time at the end of the long frustrating call with them to answer a satisfaction survey, screw them.

I guess because few are bothering to answer these annoyance infringements on our time, the Company's should change tactics by sending e-mails and postal mail letters with a newer, better, solicitation for our survey opinions of, "how we did?"

I have a sample below of what this "How did we do"  letter which should say:

"Dear Jerry:
         Thank you for contacting [name of Agent in Service and Support Department). Our records indicate that [let's just call him John Smith] was the primary representative who assisted you. Because providing excellent customer service is our prime objective, we would greatly appreciate it if you took a few moments to rate your experience with [name of agent-ie-John Smith].

Please click on the link shown below to complete the short list of questions. It's that easy, and, with only a few moments of your time, you'll be helping us provide the absolute best service possible. Please also note that John has a wife and two small children. Your refusal to participate in this survey will be interpreted as a failure of John to do his job and will result in his immediate dismissal from employment. His accounts will be frozen and his children removed from their home, becoming wards of the state. In addition, his wife Marie will be shipped to a Chinese shoe factory and John will be forced to move back in with his elderly parents, one of whom, your choice, will be shot.Thank you for your time and assistance in this matter."

Maybe that will evoke a response from you the customer, to save poor John Smith, because Corporate America is not fooling around. They NEED to know how they are doing in helping you because they actually don't give a shit, makes sense right? It's all about fake caring and bull shit Corporate friendly images of being there to help you.

Just like Banks are our best friends who care deeply about us. Did you ever wonder why financial institutions even waste millions of dollars in advertising trying to portray their business as being on our side, soft and fuzzy. Sure, Banks are not evil, they are actually here to help us and need to always know IS THERE ANYTHING ELSE I CAN HELP YOU WITH TODAY?